Luseland Credit Union
607 Grand Avenue
P.O. Box 518
Important information about changes to how you access your CUETS Financial credit card account information.
Your credit card account(s) will transition to a new automated telephone banking system over the weekend of Sept 26 to Sept 30, 2014. You will receive an important package in the mail about these changes, including a new Privacy and Personal Information Protection Notice.
To enroll in telephone banking on or after Sept 30, 2014
The first time you call CUETS Financial on or after Sept 30, 2014, you will be prompted to set up a telephone banking ID. After that, you will use the telephone banking ID each time you call to speak with a Customer Service Representative or to use the automated telephone banking service.
If you have multiple accounts, you will need to set up an ID for each account.
Exciting news for all LCU members!!
LCU members can celebrate having a bit more cash in their pockets after the holiday season, thanks to the national ding free® ATM marketing campaign and smartphone locator app. The term ding free® means credit union members can use any participating ATM without paying the annoying surcharge fee typically charged when they use an ATM that isn’t owned by their credit union.
To make finding a ding free® ATM even more convenient, Canada’s credit unions have launched a free locator app at ding-free.ca that is available for iPhone®, Android™, Windows® and BlackBerry® devices. The new app helps credit union members locate the nearest surcharge-free ATM anywhere in Canada.
Credit union members can access ding free® ATMs nationwide.
It is a simple three step process that is outlined here. In the link there are pictures that illustrate where to find your E-Statements and each picture is a clickable link to a larger version for ease of reading. Thanks for taking part in this green initiative!
Alerts are now available to the members of Luseland CU and are another tool used to reduce the chance and effects of fraud.
Alerts make it easy to keep track of any changes that occur with Internet Banking. For example, if you sign up to receive an alert if your PAC is changed, you will receive a text message and/or email if the Internet Banking system detects that change. If you receive an alert but did not perform a change in Internet Banking, this may be a sign of fraudulent activity. Contact your credit union immediately and we can address your concerns and take appropriate action.
Please click the image below for more information and instructions on how to set up Alerts.